Send automated SMS and phone call reminders that keep your schedule full and your patients on time. Smart re-sending, broadcast messaging, and a real-time dashboard — all in one intuitive platform.
Telio™ Reminders is packed with intelligent features designed to maximize appointment fulfillment and save your staff hours every week.
Reach patients via text message or automated phone calls. Choose the channel that works best for each patient or use both.
Automatically resend reminders to patients who haven't responded within a customizable timeframe, boosting response rates significantly.
Send messages to groups of patients at once — perfect for office closures, schedule changes, or promotional announcements.
Personalize messages with dynamic fields like patient name, provider name, appointment time, and location for a professional touch.
Track confirmations, cancellations, and non-responses in real-time. Know exactly who's coming and who needs a follow-up.
Set reminders to go out days, hours, or minutes before appointments. Configure multiple reminder intervals per appointment.
Once configured, Telio™ Reminders runs on autopilot. It monitors your schedule, sends reminders at optimal times, and follows up with patients who haven't responded — all without your staff lifting a finger.
The smart resend feature is a game-changer: if a patient doesn't confirm within your set window, Telio™ automatically sends another reminder closer to the appointment date, dramatically increasing response rates.
See It in Action →Not every patient prefers the same communication channel. With Telio™, you can send reminders via SMS, automated voice call, or both — ensuring maximum reach regardless of patient preferences.
The dynamic content system lets you personalize every message with the patient's name, their doctor's name, appointment time, location, and custom instructions — making every reminder feel personal and professional.
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